CREDIBLE AND CAPABLE BLOCK AND ESTATE MANAGEMENT EXPERTS

HML are specialists in the block and estate management market. Serving the sector for more than 50 years and managing circa 100,000+ units, HML are trusted, capable and credible and have expert local knowledge.

HML are members of the Association of Residential Managing Agents (ARMA) and work closely with the Institute of Residential Property Management (IRPM).

HML is powered by B-hive Property Solutions. B-hive provide back-office services which are designed to support our property management and surveying professionals serving the leasehold market and ensure compliance in the market.

HML and B-hive Property Solutions are part of the Vegner Group. The Vegner Group provide services which are dedicated to serving the property management market.

OUR CLIENTS

RMCs

A resident’s management company (RMC) is a non-profit organisation that is created in order to protect the interests of leaseholders within a residential premises.

Homeowners

Homeowners

A homeowner is a person who owns a home, which can be a house, an apartment, or an investment property. Homes are usually purchased from an estate agent or as an existing home from a previous landlord.

Freeholders

Freeholders

Freeholders can either be a private individual or company, or a company formed of leaseholders in a building (Residents Management Company) that own freehold properties.

House Builders and Developers

House Builders and Developers

House builders and developers are both involved in creating residential homes and whilst they appear quite similar, the two roles are in fact quite distinct.

First Class team all the way!!!

A huge thank you to Rebecca Smith, David Tamsitt, Sianelle Browne and the young lady Shannon that answered the phone in this department each time. You have ALL gone above and beyond to make a stressful situation (through no fault of you or your company) a whole lot less stressful! Your attention to detail, your timely response to emails and voicemails and your follow up has been impeccable. I cannot thank you all enough. Life would be so much easier if everyone we dealt with was as professional and caring as all of you have been.

Donna Hiscock

Emma Molyneux, HML

TBH, no-one really likes Management Companies do they? A percentage of your service charge disappears to faceless people and sometimes you see precious little for it…unless you happen to get a property manager that actually tries! One such manager for our block at Chatsworth Court in Stockport, is Emma Molyneux! This manager is a breath of fresh air! Always seems to be at her desk, and if not gives a prompt reply to an email, attempts to sort problems quickly and efficiently, and obviously takes pride in her job! She’s been our Manager for over 12 months now, and long may it continue!

Eric Winterbottom

Susan Jones

Sue Jones has been our Property Manager for some while now and we could not be more pleased with the way she deals with the various matters arising at Lomas Court. Helpfully, Sue responds promptly to our requests for assistance, has regular meetings with us and willingly attends meetings outside her working hours. Sue is pro-active and very efficient. The contractors she sends to us are reliable and competent. We really appreciated her recent input with our budget which enabled us to have it prepared in good time. There have been numerous problems with the Lomas Court building but, hopefully, 8 years on, they have been resolved. Now, with Sue’s guidance we are planning on re-vamping the gardens to make them more attractive, cleaning the outside of the building etc. We are pleased to be moving forward and thriving on Sue’s energy and experience.

Jill Tournoff

Efficient service

Fast and efficient

Balázs Szvoboda

Great service from Tony Eyles at HML Bath

We have always had great service from Tony Eyles and the rest of the team at HML Bath, led by Perrine Martin. Tony is responsive, knowledgeable and ensures that the directors, of whom I’m one, know the laws relating to the property. His advice is always clear, unambiguous, helpful and accurate.

Nick

Friendly, efficient and professional

Having worked with a number of Management Companies over the years I can safely say that HML are the best. They have enough staff to make sure that someone is always available to talk to and every one of them is friendly, efficient and professional. If you are looking for a Company that prides itself on doing things the right way then you should definitely talk to HML.

Gerry Wood

Most efficient Building Management company

We have just signed up HML to manage our building. Anita is our manager and she has been amazing. Very efficient and whatever the problem is, she is on it and it is sorted out immediately. always very lovely and just so brilliant to deal with. I would recommend HML without any hesitation.

Elizabeth Lendrum

Good

A good service

Jagjit Singh Minhas

Susan Jones (HML) is brilliant !!

Susan Jones (HML) has been our managing agent since the beginning of 2023 and she is brilliant !! She deals promptly with all issues that arise and is very proactive in implementing improvements to the interior and exterior of our property. She is not afraid to tackle difficult situations involving residents and contractors and our recent 2024 budget was completed very efficiently and accurately . I feel we are in very safe hands.

M S Rowley

Best managing agent in 40 years

Best managing agent in 40 years dealing with property managers, thanks to my property manager, Bryan Dada. He is caring thoughtful, extremely professional, very knowledgeable and always contactable, even on days off.

Michaelo

Highly competent

HML have been managing our 260+ unit development since 2014 which speaks for itself. Highly competent, efficient, cost effective, caring, responsive to residents and management

Jerry

Darren Speck, Property Manager

Darren Speck, our property manager for the past two years, has been competent and responsive. We own the property and he manages the account, relationships and any maintenance. I’ve found him quick to answer calls and he had worked swiftly to resolve any minor problems that the block has had.

Dr A J B

FIND OUT MORE

HML OFFICES

HML offices

RESIDENTIAL PROPERTY MANAGEMENT

Residential Property Management

CLIENT SUPPORT SERVICES

Back-office solutions

CLIENT PORTAL – HML 360

Client Portal HML 360

LATEST NEWS AND BLOGS

Resident Engagement Strategy: preparation and process

Since October 2023, a significant element to the safety case report is the resident’s engagement strategy, a core principle of the Building Safety Act.

Building Safety Case Report: Everything you need to know

Following the events of Grenfell, the government took the decisive action to create the Building Safety Act in 2022, marking a significant step to prioritise residential safety.

HML awarded ‘Best Business of the Year’

We are delighted to share that HML have been awarded the ‘Best Business of the Year’ award at the Richmond Business Awards 2023, hosted by the Richmond Chamber of Commerce!

Property Maintenance Guide

Stay protected during Winter with our Property Maintenance Guide, to help protect your home. As winter slowly creeps up on us this year, it can be easy to forget the impact the colder months can have on your home.

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UNITS UNDER HML MANAGEMENT

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YEARS’ EXPERIENCE

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PROPERTIES INCLUDED IN OUR PORTFOLIO