A huge thank you to Rebecca Smith, David Tamsitt, Sianelle Browne and the young lady Shannon that answered the phone in this department each time. You have ALL gone above and beyond to make a stressful situation (through no fault of you or your company) a whole lot less stressful! Your attention to detail, your timely response to emails and voicemails and your follow up has been impeccable. I cannot thank you all enough. Life would be so much easier if everyone we dealt with was as professional and caring as all of you have been.

TBH, no-one really likes Management Companies do they? A percentage of your service charge disappears to faceless people and sometimes you see precious little for it…unless you happen to get a property manager that actually tries! One such manager for our block at Chatsworth Court in Stockport, is Emma Molyneux! This manager is a breath of fresh air! Always seems to be at her desk, and if not gives a prompt reply to an email, attempts to sort problems quickly and efficiently, and obviously takes pride in her job! She’s been our Manager for over 12 months now, and long may it continue!

Sue Jones has been our Property Manager for some while now and we could not be more pleased with the way she deals with the various matters arising at Lomas Court. Helpfully, Sue responds promptly to our requests for assistance, has regular meetings with us and willingly attends meetings outside her working hours. Sue is pro-active and very efficient. The contractors she sends to us are reliable and competent. We really appreciated her recent input with our budget which enabled us to have it prepared in good time. There have been numerous problems with the Lomas Court building but, hopefully, 8 years on, they have been resolved. Now, with Sue’s guidance we are planning on re-vamping the gardens to make them more attractive, cleaning the outside of the building etc. We are pleased to be moving forward and thriving on Sue’s energy and experience.

Fast and efficient

We have always had great service from Tony Eyles and the rest of the team at HML Bath, led by Perrine Martin. Tony is responsive, knowledgeable and ensures that the directors, of whom I’m one, know the laws relating to the property. His advice is always clear, unambiguous, helpful and accurate.

Having worked with a number of Management Companies over the years I can safely say that HML are the best. They have enough staff to make sure that someone is always available to talk to and every one of them is friendly, efficient and professional. If you are looking for a Company that prides itself on doing things the right way then you should definitely talk to HML.

We have just signed up HML to manage our building. Anita is our manager and she has been amazing. Very efficient and whatever the problem is, she is on it and it is sorted out immediately. always very lovely and just so brilliant to deal with. I would recommend HML without any hesitation.

A good service

Susan Jones (HML) has been our managing agent since the beginning of 2023 and she is brilliant !! She deals promptly with all issues that arise and is very proactive in implementing improvements to the interior and exterior of our property. She is not afraid to tackle difficult situations involving residents and contractors and our recent 2024 budget was completed very efficiently and accurately . I feel we are in very safe hands.

Best managing agent in 40 years dealing with property managers, thanks to my property manager, Bryan Dada. He is caring thoughtful, extremely professional, very knowledgeable and always contactable, even on days off.

HML have been managing our 260+ unit development since 2014 which speaks for itself. Highly competent, efficient, cost effective, caring, responsive to residents and management

Darren Speck, our property manager for the past two years, has been competent and responsive. We own the property and he manages the account, relationships and any maintenance. I’ve found him quick to answer calls and he had worked swiftly to resolve any minor problems that the block has had.