HML have amassed a vast portfolio across the UK and are in a strong position to advise Resident Management Company (RMC) Directors, landlords and leaseholders in all aspects of property management.

We have been managing an array of properties, albeit primarily blocks and estates, for over 50 years, providing industry expertise and attention to detail, which reassures property owners and meets all relevant lease and legislative requirements.

Each property is assigned a property management team with a dedicated property manager who is responsible for the day-to-day management of our client’s property. Our teams are fully equipped to manage properties and each are familiar with the areas we operate in, with access to local contractors and suppliers which gives our customers ease and peace of mind that their property is managed safely and efficiently.

Residential property management is our core business. All of our HML offices are members of ARMA (Association of Residential Managing Agents). All subscribe to the Ombudsman Services for Property and our Surveying team Shaw & Company is also regulated by the Royal Institution of Chartered Surveyors.



We act on behalf of our clients to make sure the communal parts of their developments and properties are well looked after. We provide clients with advice and recommendations and act on their instructions. We ensure that our clients are able to fulfil their obligations which are set out in the lease and/or transfer documents for their property. Services such as gardening, cleaning and general repairs are arranged by us.

We also arrange the relevant insurances for buildings, plant equipment and the wider estate or property. All this is done in conjunction with the clients’ instructions. For many properties we also look after matters relating to the management company, including arranging meetings (like the AGM), filing the annual accounts and keeping the company records up-to-date at Companies House.

We have a continuous, open dialogue with our clients and deliver our services in accordance with their needs and requirements of their property.

It is important to remember that we only manage communal areas such as lobbies and landings inside, grounds and parking outside, so any issues within the flat or house are the responsibility of the property owner. To see where these boundaries are, please refer to your legal documentation.


  • Day to day running and management of a development
  • Complete financial management
  • Placing of insurance in accordance with the terms of the lease (where applicable)
  • Accounts preparation
  • Routine inspections
  • Regular communication


We have 20 offices located across the UK. To find the office closest to you or to speak with a member of the team for more information about our residential block and estate management service, please click below to get in touch.